Course curriculum

  • 1

    Orientation

    • Workshop Structure
  • 2

    Overview

    • Emotional Intelligence - Overview
  • 3

    Core

    • What is Emotional Intelligence?

    • Skills in Emotional Intelligence

    • Verbal Communication Skills

    • Non-Verbal Communication Skills

    • Social Management and Responsibility

    • Tools to Regulate Your Emotions

    • Gaining Control

    • Business Practices (I)

    • Business Practices (II)

    • Making an Impact

    • Wrapping Up
  • 4

    Leaderships and Emotional Intelligence

    • Emotional Intelligence for Leaders
  • 5

    Downloads

    • Handouts
  • 6

    Exam

    • Emotional Intelligence Quiz